Privacy Policy

Last updated: October 23, 2026

1. Introduction

Eugene Ivanov Gallery is the official online gallery of artist Eugene Ivanov, available at eugeneivanov.art.

This Privacy Policy explains how we collect, use, store, protect and share personal information when you visit our website, purchase an artwork, subscribe to our communications or otherwise interact with our online gallery.

Our online store is powered by Shopify, which provides the e-commerce infrastructure supporting our services.

We process personal information in accordance with applicable data protection legislation, including the European Union's General Data Protection Regulation (GDPR).

2. Data Controller & Contact Information

For the purposes of applicable data protection legislation, the data controller responsible for the gallery's processing of your personal information is:

Ing. Evžen Ivanov
Trading as Eugene Ivanov Gallery
Business Registration Number (IČO): 74259369
náměstí Svatopluka Čecha 1351/6
101 00 Praha 10 – Vršovice
Czech Republic

Email: theeugeneivanovmail@gmail.com
Telephone: +420 776 372 884
Website: https://eugeneivanov.art

For questions about your personal information or requests to exercise your privacy rights, please contact us using the details above.

3. Personal Information We Collect

Depending on how you interact with our gallery, we may collect and process the following categories of personal information:

• Contact information: Your name, email address, telephone number, billing address and shipping address.

• Order and transaction information: Purchased artworks, order history, order values, payment confirmation, delivery details, returns and cancellations.

• Payment information: Payment method, transaction details and related information processed through Shopify and supported payment providers.

• Account information: Account identifiers, preferences and associated information where customer account features are used.

• Communications: Information you provide when contacting us, submitting an inquiry or requesting customer support.

• Technical information: IP address, browser, device information, cookies and similar identifiers.

• Website usage information: Your interactions with our online gallery, including pages visited, artworks viewed and shopping cart activity.

• Marketing preferences: Email subscription status, consent preferences and related communication choices.

We do not require customers to provide more personal information than is reasonably necessary for the relevant transaction, service or communication.

4. Sources of Personal Information

We may obtain personal information:

• Directly from you when placing an order, contacting us, subscribing to communications or interacting with the gallery.

• Automatically through your use of the website, including through cookies and similar technologies.

• From Shopify, payment providers, shipping carriers and other service providers involved in fulfilling your transaction.

• From relevant third-party services or integrations, where applicable and permitted by law.

5. How We Use Personal Information & Our Legal Bases

We process personal information only where an appropriate legal basis applies.

Order Processing & Fulfillment

We use personal information to process orders, confirm purchases, arrange delivery, handle payments, communicate shipping updates and administer returns or refunds.

Legal basis: Performance of a contract or steps taken at your request before entering into a contract (GDPR Article 6(1)(b)).

Legal & Accounting Obligations

We retain and process information when required for accounting, taxation, consumer protection, regulatory compliance and other applicable legal obligations.

Legal basis: Compliance with a legal obligation (GDPR Article 6(1)(c)).

Customer Support & Communication

We use your contact information to respond to inquiries, resolve delivery problems, provide assistance and manage our customer relationships.

Legal basis: Performance of a contract or our legitimate interests in providing customer support and operating the gallery (GDPR Article 6(1)(b) or (f), as applicable).

Marketing & Newsletters

Where permitted by law, we may use your contact information to communicate news about Eugene Ivanov's artworks, exhibitions, artistic projects and gallery updates.

Where consent is legally required, we rely on that consent. Where applicable law permits marketing to existing customers on another basis, we follow the relevant conditions and provide an opportunity to opt out.

Legal basis: Consent (GDPR Article 6(1)(a)) or legitimate interests where legally permitted (GDPR Article 6(1)(f)).

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in the message.

Website Analytics & Personalization

We may use website interaction and technical information to understand how visitors use the gallery, improve our services and support relevant personalization or advertising features where enabled.

Legal basis: Legitimate interests where applicable, or consent where required for cookies, tracking or related processing.

Security & Fraud Prevention

We process relevant information to protect transactions, detect fraud, prevent unauthorized activity and maintain the security of our website.

Legal basis: Legitimate interests in protecting the gallery, customers and systems (GDPR Article 6(1)(f)), or compliance with applicable legal obligations.

Where we rely on legitimate interests, we consider whether those interests are overridden by individuals' rights and freedoms.

6. Cookies & Similar Technologies

Our website uses cookies and similar technologies to support essential store functions, including shopping carts, checkout, security and user preferences.

Depending on the store's enabled features and your privacy choices, additional technologies may be used for analytics, advertising or personalization.

Where legally required, we request your consent before using non-essential cookies or comparable tracking technologies.

You can manage your cookie preferences through the privacy controls made available on our website, where applicable, or through your browser settings.

Disabling certain cookies may affect website functionality.

7. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy.

These may include:

• Shopify: Our e-commerce platform provider.

• Payment service providers: To securely authorize, process and administer transactions.

• Shipping carriers and fulfillment providers: To arrange and complete artwork deliveries.

• Technology and hosting providers: To maintain the website and related systems.

• Customer support and communications providers: To facilitate customer service and email communications.

• Analytics and marketing providers: Where such services are enabled and the relevant processing is lawful.

• Public authorities: Where disclosure is required by applicable law or a valid legal request.

We may also disclose relevant information when you specifically authorize or request the disclosure.

If our business undergoes a lawful restructuring or transfer, relevant information may be disclosed subject to applicable data protection requirements.

We do not sell customers' contact information as mailing lists to third parties.

Certain Shopify-supported advertising and personalization features may involve data sharing as defined under applicable privacy laws. Where relevant, we provide the privacy choices required by those laws.

8. Relationship with Shopify

Eugene Ivanov Gallery uses Shopify to operate its online store.

Shopify collects and processes personal information in connection with your access to and use of the store, including information required to provide checkout, payment, security and other e-commerce functionality.

Information submitted through our store may be transmitted to Shopify and its service providers, including recipients located outside your country of residence.

Depending on the Shopify services and features enabled, Shopify may also process information obtained from interactions with our store and other merchants to provide enhanced services, fraud prevention, personalization or advertising functionality.

For certain processing activities, Shopify acts as an independent controller and is responsible for the relevant processing and privacy rights requests.

For more information, please consult the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

9. International Data Transfers

Personal information may be transferred to, stored or processed in countries outside the European Economic Area (EEA), including countries in which Shopify or its service providers operate.

Where GDPR requirements apply to such transfers, we rely on appropriate legal transfer mechanisms, including adequacy decisions or safeguards such as the European Commission's Standard Contractual Clauses, where applicable.

You may contact us for further information about relevant transfer safeguards.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, destruction or loss.

Our e-commerce platform and payment service providers implement security measures relevant to their respective services.

Nevertheless, no online system or method of electronic transmission can be guaranteed to be completely secure.

We recommend that customers avoid sending sensitive payment information through ordinary email.

11. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, or for longer where required or permitted by applicable law.

Retention is determined by the following criteria:

• Order and transaction records: Retained for the periods required by applicable accounting, tax and consumer protection laws, and where necessary to establish, exercise or defend legal claims.

• Customer communications: Retained for as long as reasonably necessary to resolve inquiries, manage transactions and address potential disputes.

• Marketing subscription information: Retained while you remain subscribed or while another valid legal basis applies. Following an unsubscribe request, limited information may be retained to ensure that your preference is respected.

• Customer account information: Retained while the account remains active, subject to applicable legal retention requirements, where accounts are used.

• Technical, analytical and security information: Retained according to operational requirements, relevant service-provider settings, applicable consent choices and legal obligations.

When information is no longer required, we delete it, anonymize it or otherwise dispose of it securely, subject to applicable legal requirements and technically necessary retention.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information held about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where applicable.

• Request restriction of certain processing activities.

• Object to processing based on legitimate interests, including direct marketing.

• Request portability of eligible personal information.

• Withdraw consent where processing is based on consent, without affecting the lawfulness of earlier processing.

• Opt out of certain targeted advertising or data-sharing activities where relevant privacy laws provide this right.

• Lodge a complaint with an appropriate data protection supervisory authority.

These rights may be subject to applicable legal conditions, exemptions and limitations.

To exercise your rights, please contact theeugeneivanovmail@gmail.com.

We may need to verify your identity before fulfilling a request where permitted or required by law.

We will respond within the time limits established by applicable legislation.

You may also exercise certain privacy choices using Shopify's Privacy Portal or our Data Sharing Opt-Out Page, where applicable.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

13. Marketing Communications

If you subscribe to gallery communications, we may send occasional emails about new artworks, exhibitions, creative projects and stories from Eugene Ivanov's studio.

You may unsubscribe from promotional communications at any time using the unsubscribe link provided in our emails or by contacting us directly.

Unsubscribing from marketing emails does not prevent us from sending essential transactional communications, including order confirmations, shipping updates and legally required notices.

14. Children's Privacy

Our online gallery is not intended for children to make purchases independently.

We do not knowingly collect personal information from children in circumstances where such collection would be unlawful.

Parents or legal guardians may contact us if they believe a child has provided personal information requiring deletion or other corrective action.

15. Third-Party Websites

Our website may contain links to external websites, social media services or other third-party platforms.

These services are governed by their own privacy policies and practices.

We encourage visitors to review the relevant privacy information before providing personal information to third parties.

16. Complaints & Supervisory Authority

If you have any concerns about how we process your personal informat